Alorica is an American company that focuses on providing the best kind of outsourcing software solutions for customer management, especially for various types of institutions and businesses as well. The current CEO and chairman of the company are Andry Lee. The main serving clients of the company are the Fortune 500 companies, which are operating mainly in the energy and utility sector, retail sector, media and entertainment industry, health care industry, telecommunications sector, travel and tourism sector, etcetera. The company uses innovative technologies, CX intelligence and also advanced data analytics as well. The primary services provided by the company include offering outsourcing solutions to its clients and customers and also providing sales and customer care support as well. The company also provides logistics and fulfilment support services too. This helps in improving the business to business inbound and outbound sales, customer acquisition and even better supply chain management as well. The company also provides services related to CRM or Customer Relationship Management.
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